Problem Solving Techniques: 7 QC Tools
Understanding & monitoring process behaviour through data collection / observation, representation and establishing controls required to prevent various problems is a constant requirement of industry. All personnel, whether working on shop floor or in service industry, need to understand methodology for the same. Basic 7 QC Tools are outstanding tools which all personnel in an industry (be it Manufacturing or Service) must understand to perform their job efficiently. Keeping this in consideration, this course has been designed which will not only cover understanding of each tool in terms of application but also help in developing, interpreting and using them in understanding the process behaviour and carrying out causal analysis.